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Help & FAQ
Everything you need to know to buy and sell with confidence.
General
Is pola.lk services are free?
Is pola.lk a Sri Lankan made product?
What are the rules and guidelines to post a new Ad?
Is pola.lk have a web site?
Is there any limit for posting free Ads?
Are there any third party Ads in pola.lk?
How do I contact pola.lk for any inquiry or complaint?
How can I be safe on pola.lk?
Manage Ads
How do I publish a new Ad in pola.lk?
How much time it will take to approve my Ad?
Are all Ads manually reviewed?
How long do Ads stay on pola.lk?
Why has my Ad been rejected?
How many images are allowed for an Ad?
Ad Boosting
How can I boost my Ads?
What are the options available to boost/ promote my Ad?
What are the payment options available to boost?
I don't have a credit/debit card. Can I boost my Ad?
pola.lk Membership
What is a pola.lk membership?
What benefits do I get with a membership?
How much does a membership cost?
Can I cancel my membership anytime?
What happens to my Ad if I cancel the membership?
Is there a free trial available?
What will happen if I dont use my free credits completely?
My Account
How can I create an account in pola.lk?
How do I change my account details?
What information will be captured if I login through Facebook/Google/Apple options?
How do I delete my account?
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